Oferta pracy

Customer Service Advisor with German

AonO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

Aon

Powstańców Wielkopolskich 13G

Kraków

Customer Service Advisor with GermanNumer ref.: 2477156/ CC: 352103

Is this job for me?

You’re a good communicator and you’re looking for a role that will give you a chance to polish your language skills. Although you don't have much professional experience, you learn fast and you're looking for an opportunity that will allow you to develop within dynamic and international team, take advantage of training programs and build up your skills step-by-step.

What you will need to get this job:

  • up to 6 months of experience in a similar role would be useful, but we're much more interested in how quickly you can learn new skills
  • advanced English and German because you'll be using these languages every day
  • good communication skills – you need to be really good at interacting with customers and helping them to solve issues
  • very good organizational skills
  • a bachelor's or master's degree would be useful, but is not essential

 

In your first three months:

  • you'll learn how we organize employee benefits for our clients
  • you'll get to know our team of specialists who will share their expertise with you
  • you'll become familiar with some online tools that our customers use to select and manage their benefits

 

What you'll do once you're fully trained:

  • provide support to our customers by advising them how to manage their benefits by telephone, email and webchat
  • use your communication skills to interact with team members and contribute to the fulfilment of team goals
  • develop your problem-solving skills by investigating cases and getting back to customers with a resolution

We offer:

  • FREE DENTAL CARE
    Health insurance that gives acces to 1700 medical centers across the country including free dental care
  • BRAND NEW OFFICE IN ZABŁOCIE
    Take a virtual walk here >>
  • FLEXIBLE BENEFITS PACKAGE
    Multispord cards, insurance, retail vouchers and more
  • TASTY FRESHLY GROUNDED COFFEE
    Black, Espresso, Cappuccino, Americano, Flat White...we have it all
  • UNIQUE WORKPLACE CULTURE
    No formal dress code or managers hidden behind closed doors
  • WORK LIFE BALANCE
    Flexible workings hours and an option to work from home allow you to adjust the work to your lifestyle!
  • INTERNAL CAREER OPPORTUNITIES
    Change or advance your career within Aon. Almost half of our senior specialist started in junior roles at Aon
  • DEVELOPMENT OPPORTUNITIES
    A wide range of internal and external courses available, including courses for 8 different languages
  • WELLBEING AWARENESS
    Benefits focused on your welfare, lots of social events and time set aside for charity
Please attach CV in English only.

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