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Customer Service Agent - Hungarian (m/f)

  • Warszawa, mazowieckie
  • Specjalista
  • 21.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    We are currently looking to recruit for our office in Warsaw:
    Customer Service Agent (Hungarian)
    Location: Warszawa


    Your responsibility as a Customer Service Agent will be providing partners and customers with accurate, consistent and timely responses and explanations regarding tax services related questions and issues.

    Your tasks will be:

    • Ensure compliance within control processes and procedures
    • Escalation support and resolution to customer issues
    • Provide administrative support and coordination within a fast-paced organization that supports partners and customers across Eastern Europe
    • Responsible for administrative processes and Data Maintenance in different IT systems
    • Customer communication and support
    • Quality Management
    • Applications processing
    • Support of daily office work
    • C1 or native level knowledge of one of the following languages: Hungarian, Bulgarian, Slovene, Serbian, Croatian, Latvian, Lithuanian or Estonian
    • English language: Fluent written and spoken
    • Knowledge of other languages will be an asset
    • Experience in customer service will be an asset
    • Good knowledge of Microsoft Office
    • Accuracy and attention to details
    • Good level of organizational and analytical skills
    • Time management skills, ability to set priorities
    • High level of teamwork and communication skills
    • Motivation and positive attitude
    What we offer:
    • Employment contract
    • Competitive salary
    • Social benefits
    • Further development opportunity
    • Work in dynamic international team
    • Good working environment
    The job will be based at our Branch office in Warsaw, Poland. Please send your application and CV in English to Human Resource, Inge-Mette Rosenberg via e-mail to [email protected] with your salary expectations and your earliest possible starting date.

    Please apply at your earliest convenience. We do not have an application deadline but accept applications as long as the job is posted. The position will be closed down once we have found the right candidate.

    Please, place in your CV the following clause:
    I hereby agree for processing my personal data, included in my application for a job, for the purposes of recruitment process, according to the Data Protection Act of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended.
    NIKOSAX A/S, based in Padborg (Denmark) is a leading tax service provider in field of value-added and mineral oil taxes refund for transport and logistic companies in Europe. NIKOSAX serves over 5000 customers at the four locations Padborg, Budapest, Burgas and Warsaw and is in particular a 100 % subsidiary of UNION TANK Eckstein GmbH & Co. KG as a leading provider for fuel and service cards.

    NIKOSAX A/S - Human Resources Department | Mrs. Inge-Mette Rosenberg | Lejrvejen 8 | 6330 Padborg | Denmark
    T: +45 73 67 25 22 | Email: [email protected]