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Customer Service Agent with Danish

Beliani

  • Masovian

    Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work, home office work, hybrid work
  • remote recruitment

Your responsibilities

  • Support ordering process

  • Assist customers with various queries via telephone, email, chat, Messenger, etc.

  • Liaise with Logistics, Warehouse and external carrier companies to ensure timely fulfillment of the customers’ orders

  • Resolve customer’s complaints

  • Cooperate with other teams to ensure the best customer experience with our company

Our requirements

  • Proficiency in Danish on a C1/C2 level is a must

  • Great communication skills and ability to maintain good relationship with customers

  • Self-motivation, willingness and ability to absorb new information quickly

  • Proficient in basic computer programs (MS Office)

  • Open to work shifts (8-16 and 10-18) Monday to Friday

What we offer

  • Work in an international environment within the Customer Service department in a fast-growing company

  • Career and self-development opportunities

  • Training in all aspects of customer service - experience is therefore not essential

  • Office in the city center

  • Attractive salary

  • Favorable discounts on furniture purchases

  • Non-corporate company structure

  • Relocation support or remote work

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • 26 days of vacation regardless of seniority

With us you will:

  • Be at the heart of the business. You will cooperate with other departments like Business Development, Graphics Designers, Finance, Purchasing, Logistics as well as external partners.

  • Have an insight and develop your career within a fast-growing e-commerce business. Learn about many modern e-commerce tools and how to grow a business. We are the industry of the future!

Every voice, every perspective matters. At Beliani, we value people. We recognize that the development of our company is possible thanks to our committed and diverse international team. That’s why we’re proud to be an equal opportunity employer and value diversity at our company. We come from diverse traditions, personal experiences and points of view. We want to include yours. Join us and help revamp the way people shop for home & living.

Have we sparked your interest? Grab the opportunity, send us your CV and become part of the Beliani team!

We will reply only to chosen Candidates.

Beliani

Beliani is a successful online retailer with a presence on 17 European markets. We offer designer indoor and outdoor furniture for compelling prices over multiple distribution channels. We have our main operation office in Poland (Szczecin) with approximately over 600 friendly and highly talented coworkers.

Beliani belongs to the fastest growing eCommerce players in Europe. Our goal is to achieve a 10-fold increase in the coming years. If you’re looking for a rapid growth, constant learning and dynamic challenges, you’ll find that amazing career opportunities with us.

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