Oferta pracy
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Customer Service Agent with English



Księcia Bogusława X 48


Your responsibilities

  • Assist customers with various queries via telephone, email, chat, Messenger, etc.

  • Cooperate with Polish or English- speaking sales partners

  • Liaise with Logistics and Warehouse Teams in order to ensure timely fulfillment of the customers’ orders

  • Resolve customer’s complaints

Our requirements

  • Proficiency in English C1/C2- written and spoken- will be verified

  • Great communication skills and ability to maintain good relationship with customers

  • Self-motivation, willingness and ability to absorb new information quickly

  • Proficient in basic computer programmes (MS Office)

  • Open to work shifts (8-16 and 10-18) Monday to Friday and approx. 1 Saturday per month

What we offer

  • Stable employment and attractive salary

  • Training in all aspects of customer service - experience is therefore not essential

  • Support from experienced and well coordinated team

  • No dress code, relaxed and supportive atmosphere

  • Multicultural environment with high percentage of staff being native speakers of various languages

  • Non-corporate structure and career path opportunities

  • Work-life balance: no Sunday or evening work!

  • Private medical care and sports packages for you and your family

  • Attractive discounts for our products

  • Office in the city center

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • 26 days of vacation regardless of seniority


Beliani is a successful ecommerce company with market share in 17 countries. We offer designer indoor and outdoor furniture for compelling prices over multiple distribution channels. We have our main operation office in Poland (Szczecin) with around 600 friendly and talented coworkers.

Are you looking for an opportunity to work in an already successful yet continuously expanding online retailer?

Are you an ambitious individual looking to utilize your communication skills and make a real impact on the growth of the company?

Is constant development and a supportive work environment crucial to you when looking for a new role?

If so, look no further, as we may have something just right for you!

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