sharing the costs of sports activities
Customer Service Agent with English
- Księcia Bogusława X 48, SzczecinSzczecin, West Pomeranian
- valid for 20 daysuntil: 25 Dec 2021
- contract of employment
- specialist (Mid / Regular)
- full office work
Assist customers with various queries via telephone, email, chat, Messenger, etc.
Cooperate with Polish or English- speaking sales partners
Liaise with Logistics and Warehouse Teams in order to ensure timely fulfillment of the customers’ orders
Resolve customer’s complaints
Proficiency in English C1/C2- written and spoken- will be verified
Great communication skills and ability to maintain good relationship with customers
Self-motivation, willingness and ability to absorb new information quickly
Proficient in basic computer programmes (MS Office)
Open to work shifts (8-16 and 10-18) Monday to Friday and approx. 1 Saturday per month
What we offer
Stable employment and attractive salary
Training in all aspects of customer service - experience is therefore not essential
Support from experienced and well coordinated team
No dress code, relaxed and supportive atmosphere
Multicultural environment with high percentage of staff being native speakers of various languages
Non-corporate structure and career path opportunities
Work-life balance: no Sunday or evening work!
Private medical care and sports packages for you and your family
Attractive discounts for our products
Office in the city center
private medical care
remote work opportunities
flexible working time
corporate products and services at discounted prices
no dress code
coffee / tea
26 days of vacation regardless of seniority
Beliani is a successful ecommerce company with market share in 17 countries. We offer designer indoor and outdoor furniture for compelling prices over multiple distribution channels. We have our main operation office in Poland (Szczecin) with around 600 friendly and talented coworkers.
Are you looking for an opportunity to work in an already successful yet continuously expanding online retailer?
Are you an ambitious individual looking to utilize your communication skills and make a real impact on the growth of the company?
Is constant development and a supportive work environment crucial to you when looking for a new role?
If so, look no further, as we may have something just right for you!