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Customer Service Agent with Italian

INSIGMA Sp. z o.o.O firmie

  • Kraków
    Kraków, małopolskie
  • Ogłoszenie wygasło 16 dni temu
  • Pełny etat
  • Specjalista (Mid / Regular)

INSIGMA Sp. z o.o.

Kraków

INSIGMA Spółka z o.o. seeks personnel with IT experience (in customer service and support) to strengthen its international Competence Center team in Cracow.

INSIGMA offers IT services and solutions for automotive enterprises throughout Europe. The INSIGMA group has two locations with its headquarter situated in Cologne Germany, and its offices in Cracow Poland. In total, more than 120 people currently work for INSIGMA.

 
We are looking for:
Customer Service Agent with Italian

If you are communicative, value customer satisfaction and want to work in the automotive field, then apply to join us!

Job description:

Your job will be to provide quality customer support for various projects in automotive industry for our business clients via mail and phone.

What we expect:

  • good communication skills and diction in Italian (B2/C1 level minimum)
  • additional language will be an asset
  • good communication skill in English for internal communication
  • basic IT knowledge and willingness to learn more
  • independent thinking and solution searching

What awaits you:

  • high job security
  • regular working hours
  • work in an international friendly team
  • independent work in a pleasant environment
  • private health insurance
  • office in the city center
  • after work activities

We look forward to receiving your application!

Please send your application and CV, in English,
preferably as a Word or PDF file via
 Aplikuj.

I agree to the use of the personal data in my application as is necessary for the implementation of the recruitment process (in accordance with the law from 29.08.97 regarding the protection of personal data laws, code of law. 133, position 833)

Please send your application and CV, in English, preferably as a Word or PDF file to: [email protected]


INSIGMA Sp. z o.o.
ul. Basztowa 10
31-134 Kraków

www.insigma.pl

 

We primarily provide services for the automotive industry. This involves supporting
the software installation process along with the reporting and handling of errors
of an Electronic spare parts catalogue throughout Europe. We support our customers
in 17 languages throughout Europe.


We manage the extranet for various automobile manufacturers, and support  these
customers during the implementation of new software for their dealers. We support
approximately 9,000 dealers who can reach us by mail or telephone. Through the
use of remote software, we are able to directly support these dealers. Whilst
a knowledge of current operating systems and networks would be beneficial, this
can also be acquired through a high willingness to learn. We also provide other
technical services, such as the certification of interfaces and brief technical translations.
This work is assigned per the employees’ suitability.

We look forward to receiving your application!

Please include the following clause in your application:

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