Oferta pracy

Customer Service and Subcontract Manager

Lufthansa Technik AG

  • Rzeszów

    Rzeszów, Subcarpathia
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • More than one vacancy

Your responsibilities

  • Managing subcontract of engine MRO events, including slot allocation, processing and monitoring of maintenance orders.

  • Acting as key contact person towards the Customer and service provider, ensuring operational fulfillment and enhancing customer satisfaction and supplier relationship.

  • Tracking all relevant commercial and technical KPIs, investigating technical and commercial issues during an engine shop visit. Initiating, authorizing and ensuring appropriate countermeasures.

  • Defining and implementing the maintenance scope according to the Customer’s work scope / LHT engineering and considering contractual specifics.

  • Verifying supplier invoice and managing claims/disputes.

  • Initiating invoicing of Customer and managing warranties/claims/disputes.

  • All other duties as assigned or required.

Our requirements

  • Degree in business/economics/industrial engineering from a university or technical college.

  • English and other/local language required. German desirable.

  • Understanding project management methods and techniques.

  • Good command of the applied IT-systems (especially SAP and MS Office).

  • Evidence of good business expertise and an in-depth technical understanding.

  • Experience in customer and supplier relationships.

  • Willingness to travel (occasionally).

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • corporate products and services at discounted prices

*CV/Resume and Cover Letter required.

*Must possess a legal work permit in Poland.

*Company will not provide relocation assistance.

Are you interested in supporting processes and providing customer services? Do you want to be part of this amazing team?

Go for it and apply now!

Lufthansa Technik AG

Lufthansa Technik is growing! Be a part of it!

Our Polish branch of Lufthansa Technik is growing. We are brave, motivated and engaged. Join us and make an impact!

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