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Customer Service Associate

  • Gdynia, pomorskie
  • Specjalista
  • 24.10.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


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    Customer Service Associate
    Miejsce pracy: Gdynia

     

    We Offer

    Damco is a dynamic, fast paced work environment that encourages entrepreneurial spirit and “can do” attitude. We pride ourselves in having energized people, the best in the industry! At Damco, you will be a part of an organization where you are empowered to embrace different challenges to support your career aspirations. We support your development through development programs, mentorship and training.
    Our global network provides you visibility and access to professionals all around the world where you can learn all that we have to offer and explore your skills.

     

    Key Responsibilities

    • Ensure timely resolution and response to customers
    • Proactive communication with customer service as required
    • Ensure shipping documents are delivered on time
    • Efficient claim handling
    • Collaborate with implementation manager for new clients or new programs on board
    • Ensure integrity of data entered into the system
    • Build strong relationship with customer.

     

     

     

     

    Who we are looking for

    • At least 2 years' experience in managing large Operations / Customer service teams with minimum 1 years experience in the Logistics sector with Customer facing experience
    • Communication Skills
    • Drive for Results
    • Well organized when working under pressure
    • Excellent problem solving skills
    • Self-directed individual who is a team player
    • High School Degree or equivalent required; Bachelor’s Degree preferred
    • Strong and current knowledge of technology platforms, MS Office products, and ability to quickly adapt to new software.
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     "At Damco we embrace diversity and recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs." We will contact only selected candidates. All applications must contain the below clause. “Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych dla realizacji procesu rekrutacji zgodnie z Ustawą z dn. 29.08.97 r. o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz. 883”.
    Damco is the brand of the A.P. Moller - Maersk Group's logistics activities, and is one of the world's leading providers of freight forwarding and supply chain management services. For more than 20 years, Damco has been offering a broad range of transportation and logistics solutions to customers all over the world, and has over 9500 colleagues in 280 offices, covering more than 90 countries in Africa, Asia, North America, Europe, Middle East, and Latin America. Damco is an independent business activity within the A.P. Moller - Maersk Group. We embrace diversity and recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs.
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