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Customer Service - Back Office Support

  • Wrocław, dolnośląskie
  • Specjalista
  • 12.02.2015
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    Ferratum Poland Sp. z o.o.

    FerBuy Online Payment Service is part of the Ferratum Group, which has business in 20 countries and has served over 1.5 million customers. Ferratum offers a unique set of short-term financial solutions for business partners and private consumers. FerBuy offers secure, flexible payment solutions for eCommerce retailers. FerBuy payment service enables eCommerce retailers to increase sales volumes and transaction sizes – with zero financial risk and highly competitive fee structure.

    Customer Service - Back Office Support

    Workplace: Wrocław
    Region Name: dolnośląskie

    Do you want to be part of a fast growing company with a unique online payment product? Do you have knowledge about e-commerce and online shopping? FerBuy is currently looking for a customer service and back office support employee. Your work will consist of handling inbound calls (consumers) and outbound calls (merchants). You will be the key person to solve issues between our customer service and our English speaking back office teams. Besides that you have a pro-active support role in monitoring transactions and payments.

    Does the following apply to you?

    • Polish native speaker
    • Fluent English speaker
    • Experience with online shopping
    • Motivated to help consumers and merchants
    • Confident on the phone
    • Can work with Microsoft Office products
    • Available full-time

    Then we are looking for you!

    Please send us your CV via Aplikuj button below.

    Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)".

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