Oferta pracy

Customer Service Business Reporting Specialist

VESUVIUS CSD

  • ogłoszenie wygasło 2 miesiące temu
  • umowa o pracę
  • pełny etat
  • specjalista (Mid / Regular)
  • praca hybrydowa
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

VESUVIUS CSD

Jasnogórska 11

Prądnik Biały

Kraków

Twój zakres obowiązków

  • Business Process Analyst supports Customer Service Managers and Global Process Owner in process related projects and daily operations with regular and ad-hoc reports preparation (mainly KPI related), data analysis to instruct teams how to improve daily operations, identifying improvement/automation opportunities and design and build tools using VBA, SQL and Office 365.

  • VBA and Excel – advanced

  • SQL -  advanced

  • Office 365 (Power BI, Power Automate, Power Apps) – ability to identify opportunities to use these automations, design and build them

  • English – fluent in speaking and writing

  • Analytical skills

  • Education – University degree or in course of studies

  • Ability to work autonomously with minimal input or review

  • Good organizational skills, set priorities and work under time pressure to meet deadlines

  • Excellent communication and collaboration skills

Nasze wymagania

  • Create and analyze operational and KPI reports (Power BI)

  • Perform RCA of business and operational problems and report them to delivery teams

  • Identify areas to improve and visualize reporting

  • Identify, design and create tools supporting daily operations through VBA, SQL, Power Apps and Power Automate

  • Seek for any new tools that can be used to improve processes

To oferujemy

  • stable employment and attractive salary based on an employment contract

  • flexible working hours

  • international work environment

  • employee referral program

  • system of awards for supporting the company's values

  • social package

  • a friendly atmosphere at work

  • Benefity

  • dofinansowanie zajęć sportowych

  • prywatna opieka medyczna

  • możliwość pracy zdalnej

  • elastyczny czas pracy

  • brak dress code’u

  • karty przedpłacone

  • vacation bonus