Customer Service Consultant

  • Lublin, lubelskie
  • Al. Racławickie, 8 pokaż mapę
  • Specjalista
  • Pełny etat
  • 23.08.2019
  • Ważna jeszcze 7 dni (do 22.09.2019)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    PDK Polska SP. z o.o.

    Pakke.dk is a Danish-based company which offers delivery services in three countries: Denmark, Sweden and Norway. Since 2012, we have been offering our service with great success. We continuously work to improve our services, customer support and user-friendliness. Our goal is to be the freight service company where private as well as companies can check prices and order packages and pallets as well as document shipments in the easiest and fastest way.

    Due to dynamic development of the company, we are looking for new employees for our new location in Poland (Lublin).

    Customer Service Consultant

    Workplace: Lublin

    Tasks:

    • Managing incoming calls and customer service inquiries
    • Identifying and assessing customers needs to achieve satisfaction
    • Analyze customer complaints and provide appropriate corrective actions

    Requirements:

    • fluent English 
    • fluent or intermediate Scandinavian (Swedish, Danish, Norwegian) - B1, B2 - is a plus
    • common sense
    • motivation
    • loyalty
    • basic IT knowledge (Microsoft Word, Excel, Power Point)

    We offer:

    • satisfactory salary
    • full-time job
    • development opportunities
    • job in international environment

    If you are interested, please send your CV via Aplikuj button below.

    Please include the following statement in your application: "I hereby consent to processing by the advertiser of my personal data, included in my application documents, for the purposes to implement the recruitment process according to the act of 29 August 1997 on personal data protection (consolidated text: Journal of Laws of 2016, pos. 922). I also consent to processing of my personal data by the advertiser for the purposes of any future recruitment processes."


    By clicking the "Apply", "Apply now” button or otherwise by sending an application form to PDK Polska Sp. z o.o. with its registered office in Lublin at Al. Racławickie 8/26B (Employer, Data Controller), you agree to the processing by the Employer/Data Controller of your personal data contained in the recruitment application in order to carry out the recruitment for the position indicated in the advertisement.