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Customer Service Consultant Lublin area

PDK Polska SP. z o.o.

3 0005 000 gross / mth.
  • offer expired 4 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work
  • Immediate employment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

PDK Polska SP. z o.o.

Aleje Racławickie 8


Your responsibilities

  • Work in the American time zone (working hours between 16:00-24:00, Monday to Friday)

  • Managing incoming calls and customer service inquiries

  • Identifying and assessing customers’ needs in achieve satisfaction

  • Analyze customer cases and provide appropriate corrective actions

  • Effective collaboration with other team members

  • Caring for a positive image of the company

Our requirements

  • Fluent English (min.B2)

  • Basic knowledge of Microsoft Office (Word/Excel/PowerPoint)

  • Common sense and independence in action

  • Critical thinking and learning fast

  • Keeping a cool head

  • Finding yourself in dynamic situations

  • Good communication skills

  • Nice to have: Spanish

What we offer

  • Employment contract and a gross salary of PLN 5,000,-

  • Salary indexation every year

  • Christmas bonus

  • Possibility of free parking space near the office

  • Free lunch every second Friday

  • Delicious coffee & tea as well as cakes & fruits in the office

  • Additional health insurance

  • Multisport card

  • Integration parties

  • Work that allows the development of your personal skills

  • Work in a hardworking and supportive team

  • Casual and fun working environment

  • No dress code

About Us

Pakke.dk is a Danish-based company that offers delivery services in four countries: Denmark, Sweden, Norway, and the USA. Since 2012, we have been offering our service with great success. We continuously work to improve our services, customer support, and user-friendliness. Our goal is to be the freight service company where private as well as companies can check prices and order packages and pallets as well as document shipments in the easiest and fastest way.

If you want to be part of a well-managed and thriving company - don't hesitate to apply today!