Customer Service Coordinator with Dutch

Randstad Polska Sp. z o.o.

For our Client, a global forest industry leader from Finland, we are currently looking for an Customer Service Coordinator with Dutch

Customer Service Coordinator with DutchNumer ref.: /260/11/2021/SC/100491

your tasks

Manage Customer Relationship as defined by sales management and supported by internal systems to ensure smooth customer service
Handle and manage orders progression and communication of orders to all necessary parties, proactive intervention in process disturbance situation
Manage sales cases in SalesForce
Maintain Customer data including Salesforce, Customer Master File and Price Lists
Handle inquiries related to pricing, products and supply chain
Provide Technical Advice and sales support including product recommendations, organizing samples, technical documents and having a basic understanding of printing methods
Organize proactive activities including product promotion, sample reel and price offer follow-ups

what we expect

Paying attention to details and can prioritize tasks
Establishing good relationships with customers, colleagues and external partners
Excellent communication oral and written skills and the ability to fluently speak English and Dutch. Other languages are seen as asset
Systems, processes and supply chain knowledge
You know how to accept feedback and learn from it and can work under pressure
Flexibility and openness to new ideas
You are able to work with own initiative and also as a part of a team

what we offer

Agencja zatrudnienia – nr wpisu 47

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