Customer Service Engineer: Pomeranian Voivodeship

PerkinElmer Shared Services sp. z o.o.

  • Kuyavia-Pomerania

    Kuyavia-Pomerania
  • offer expired 6 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • Execution of field service work, such as maintenance, installation of measuring instruments, device repairs and accessories.

  • Proper administration and management of a personal and joint spare parts warehouse.

  • Planning and organization of routine maintenance, qualification and/or calibration.

  • Consulting for more complex sales processes, also on site at the customer.

  • Provide best-in-class service to customers by maintaining a high standard of customer service and professional appearance. The OneSource Service Engineer is an ambassador for PerkinElmer to the customer.

  • Customer centered approach, working alongside our clients to support them in holistic and proactive manner.

  • Orientation of personal working methods towards the achievement of overriding business, group and individual goals.

  • Contributes to the overall performance of the customer service department by planning ahead, flexibly and efficiently.

  • Ensuring proper documentation with the correct revision, under the applicable quality system.

  • Immediate completion of service reports and documentation of working hours/expenses.

Our requirements

  • Completed scientific/technical studies, preferably with a focus on electronics/electrical engineering/mechanics or comparable experience.

  • We’re open for students in their final year of degree available to work full time.

  • Experience of servicing or working with laboratory equipment (client will be focused on HCLP)

  • Self-reliant, structured, and efficient working method; sense of responsibility and cost awareness

  • High degree of customer orientation with a friendly and communicative manner

  • Very good knowledge of Polish, spoken and written and communicative level of English

  • Valid driving license with a high willingness to travel

What we offer

  • A company car

  • Helping to improve the health & safety of people and the environment

  • A probation period is 3 months

  • Private healthcare including dental care – MEDICOVER

  • Life and long-term disability insurance – GENERALI

  • Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies, cinema tickets

  • Tuition reimbursement

  • Referral awards

  • Possibility to borrow screen and chair from the office during the pandemic

  • Modern office facility including parking lot

  • Casual dress policy

  • Bike ride subsidy

  • CSR & sports activities (as soon as we get back to the office)

  • Fresh fruit served every morning (as soon as we get back to the office)

  • Relaxation, gaming, and nursery room (as soon as we get back to the office)

  • and up to 30 days of vacation!

Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • fruits

  • no dress code

  • leisure zone

  • extra social benefits

  • holiday funds

  • employee referral program

Poland - Remote (Field Based)

Our Customer Support Team is responsible for maintaining a high standard, professional customer support used by customers throughout the region. Our service engineering teams work directly alongside our customers, providing a full suite of laboratory services, allowing scientists to get back to what they do best.

We are looking for a Customer Service Engineer based in Gdansk area to deliver the services to our new customer. The products to be serviced are mainly HPLC equipment.

PerkinElmer Shared Services sp. z o.o.

Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 16,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.

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