Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyCustomer Service Expert with German
Antal SSC/BPO
Warszawa
Warszawa, Masovian- offer expired 12 days ago
- contract of employment
- full-time
- senior specialist (Senior)
- home office work, hybrid work
- Immediate employment
- More than one vacancyvacancies: 10
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Your responsibilities
Central contact for all customer requirements
Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
Support for all relevant issues relating to order processing from inquiry to delivery and follow-up
Complaint processing
Active participation in the design of new processes and systems to improve customer satisfaction
Voice of the customer
Driving growth in alignment with Sales through inside sales activities
Employer requirements
Experience in a customer service-oriented position
Strong verbal and written communication skills in German
Good command of English language (verbal and written)
Demonstrate understanding of customer servicing excellence
Proven ability to handle multiple priorities simultaneously
Ability to work independently, exercising discretion and judgment
What employer offers
Experience in a customer service-oriented position
Strong verbal and written communication skills in German
Good command of English language (verbal and written)
Demonstrate understanding of customer servicing excellence
Proven ability to handle multiple priorities simultaneously
Ability to work independently, exercising discretion and judgment
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events