Oferta pracy

Customer Service Expert with German

Antal SSC/BPO

  • Warszawa

    Warszawa, Masovian
  • offer expired 12 days ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • home office work, hybrid work
  • Immediate employment
  • More than one vacancy
    vacancies: 10
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Central contact for all customer requirements

  • Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)

  • Support for all relevant issues relating to order processing from inquiry to delivery and follow-up

  • Complaint processing

  • Active participation in the design of new processes and systems to improve customer satisfaction

  • Voice of the customer

  • Driving growth in alignment with Sales through inside sales activities

Employer requirements

  • Experience in a customer service-oriented position

  • Strong verbal and written communication skills in German

  • Good command of English language (verbal and written)

  • Demonstrate understanding of customer servicing excellence

  • Proven ability to handle multiple priorities simultaneously

  • Ability to work independently, exercising discretion and judgment

What employer offers

  • Experience in a customer service-oriented position

  • Strong verbal and written communication skills in German

  • Good command of English language (verbal and written)

  • Demonstrate understanding of customer servicing excellence

  • Proven ability to handle multiple priorities simultaneously

  • Ability to work independently, exercising discretion and judgment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events