Customer Service Manager

Lufthansa Systems

6 0009 000 gross / mth.
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
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Запрошуємо працівників з України
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Lufthansa Systems

Aleja Grunwaldzka 415



Your responsibilities

  • Compliance with business standards and procedures,

  • Creation contracts, service agreements and commercial offers based on the service concept created by the production departments,

  • Financial monitoring of service provision (revenues forecasted and achieved),

  • Issuing invoices for corporation customers,

  • Creation of financial reports and analysis,

  • Collecting and detailing with corporate customers’ requirements,

  • Close cooperation with production units and service managers.

Our requirements

  • 2+ years of experience in cooperation with customer/management/production department,

  • General accounting/finance background orientation,

  • Ability to create and analyze financial reports,

  • Analytical thinking,

  • Detail-oriented, well organized, flexible and open to changes,

  • Intermediate IT skills (MS Windows, MS Office, general IT understanding),

  • Willingness to work in an open and multicultural environment,

  • Very good knowledge of English and Polish (written and spoken).


  • Degree in Foreign trade,

  • German speaking.

What we offer

  • An international working environment, atmosphere that stimulates development,

  • Salary in the range of 6 000 - 9 000 zł gross (contract of employment),

  • Lufthansa Group membership benefits,

  • Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday, between 07:00 and 11:00,

  • Support for your passion for sports within the local activity group and co-financing Multisport cards,

  • Private medical care for employees and their family members.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • fuel allowance

  • corporate library

  • no dress code

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • pre-paid cards

  • sharing the costs of holidays for kids

  • baby layette

  • school layette

  • employee referral program

  • charity initiatives

Lufthansa Systems

Lufthansa Systems Poland is acclaimed and widely recognized provider of superior services and IT solutions for the aeronautical, logistic and financial industries. As a part of the Lufthansa Group we implement technological solutions and dedicated services.

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