Oferta pracy

Customer Service Representative for Companjon with Italian (m/f/d)

Competence Call Center member of TELUS International

5 5006 700 gross / mth.
  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • full office work, home office work, hybrid work
  • Immediate employment
  • remote recruitment
  • Робота для іноземців
    без польської

Your responsibilities

  • Customer service as the first help line for clients

  • Providing customer support on wide variety of insurance products

  • Managing customer communications through various channels, such as chat or email

Our requirements

  • Proficient level of Italian language (C1 both written and spoken)

  • English language on C1 level minimum

  • Preferred experience in customer service or call center

  • Knowledge of popular computer and internet applications

  • Highly motivated and goal-oriented, engaged

  • Thinking outside the box

  • Ability to multitask and work under pressure

  • Availability to work full time

  • Feels comfortable contacting clients via chat or email

  • A broadband connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps using an Ethernet wired Internet connection (not: Wi-Fi)

What we offer

  • Remote / hybrid or on site work

  • Comprehensive product training and intensive training-on-the-job

  • Young, engaged team

  • Internal training and further education possibilities via our campus

  • Advancement opportunities in our international company

  • Fixed basic remuneration with attractive bonus options

  • Highly motivated and dedicated team with flat hierarchies and informal culture

  • Private medical healthcare

  • Co-financing of sports card

  • Co-financing of online courses on three different platforms

  • Co-financing for glasses

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • fruits

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • employee referral program

  • charity initiatives

If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It is a special talent to make people feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.

Competence Call Center member of TELUS International

Excellent customer service is our passion – in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

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