Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyCustomer Service Representative
FYTE
Poznań
Poznań, Greater Poland- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
Recruitment for
Currently for one of our Clients, an international company being a leader in its field, and based in Poznań, Poland we are looking for a Customer Service Representative.
Your responsibilities
Processing incoming customer requests and orders and/or export shipments
Checking the orders against the customer and purchase order agreements
Responding to customer product inquiries and satisfaction issues
Instructing and liaising with warehouses, plants and forwarders to prepare and arrange the execution of the shipment of goods
Creating and monitoring outbound activities to complete the order
Invoicing with timeliness and accuracy
Handling complaints and return shipments
Interfacing with and support the external and internal customers
Maintaining, updating and filing customer files, records and internal documents
Monitoring credit situation of the customer and liaising with credit department and sales representatives
Employer requirements
Customer and service-oriented attitude
Min. 2 years of proven professional experience within Customer Service
Excellent communication skills
Fluent English written and spoken is a must
Experience in working with SAP System is a must
Highly developed organizational skills
Solution – oriented attitude
High level of attention detail
Compliance and process management skills
What employer offers
Attractive compensation based on knowledge, and experience
Professional development path based on interests and skillset
Stable working environment
Advanced onboarding program
Attractive benefits package
Opportunity to develop within a team of professionals valuing open communication, culture of ownership, and knowledge- sharing
Do not hesitate, apply today!