Oferta pracy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy
Oferta z szybkim aplikowaniem 
co to?
Na oferty z aktywnym „Aplikuj szybko” zaaplikujesz jednym kliknięciem. Korzystają one z danych używanych przez Ciebie przy ostatnim aplikowaniu. Jeśli jeszcze tego nie robiłaś/eś, nie przejmuj się. Za pierwszym razem trafisz na pełny formularz aplikowania.

Customer Service Representative – Travel Expert – Polish & English (relocation to Greece)

TTEC EUROPE B.V. SP. Z O.O. ODDZIAŁ W POLSCE

  • Łódź

    Łódź
  • offer expired 7 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • Answer incoming communications from customers

  • Conduct research to provide answers for customers to resolve their issues

  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.

  • Provide accurate, valid, and complete information by using the right tools, methods, and processes.

  • Ensure a high level of partner service and a positive partner experience

Our requirements

  • Fluent in Polish and English

  • 6 months or more of customer services experience

  • High school diploma or equivalent

  • Recognize, apply and explain your product or service knowledge

  • Computer savvy

What we offer

  • Knowledgeable, encouraging, supporting and present leadership

  • Diverse and community minded organization

  • Career-growth and lots of learning opportunities for aspiring minds

  • 25 days annual leave per year

  • Excellent working premises in Athens city center, Kerameikos metro station

  • Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day

  • And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

TTEC EUROPE B.V. SP. Z O.O. ODDZIAŁ W POLSCE

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. Our Krakow team is focused on digital marketing advertising, working on behalf of a world leader in online advertising. Our team works with existing customers to optimize their advertising campaigns. We use our sales skills and product knowledge to support the advertisers reach their goals in a way that is trustworthy, transparent, and adds value.

Scroll to the company’s profile

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Apply Today

You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.