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Customer Service Representative

Mondelēz International w PolsceAbout the company

  • Warszawa
    Warszawa, Masovian
  • offer expired 2 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Manage the order fulfilment process, respecting the customer segment and channel mix
  • Balance supply constraints and delivery of service levels through cross-functional alignment
  • Use appropriate tools and processes such as availability checks and stock allocation rules
  • Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

Our requirements

  • Good numerical, analytical and logical reasoning skills
  • Microsoft office applications
  • High-level of SAP competence
  • An FMCG/CPG company
  • A customer-facing role within customer service, logistics or sales
  • Experience in an order-to-cash environment
  • Experience in customer service, logistics and sales
  • Good knowledge of the total supply chain/order-to-cash process
  • Strong analytical and problem-solving skills

What we offer

If you’re ready to take a step forward and be part of the future of our business, your ideal career is just one click away.

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

Mondelēz International w Polsce

Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, BelVita, Halls and Milka. Our 90,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are. In Poland, we have been operating since 1992 and have more than 4600 employees in several locations: Warsaw head office, sales force, 7 manufacturing plants: Skarbimierz, Bielany Wrocławskie, Jarosław, Płońsk, Cieszyn and Jankowice, as well as global Research, Development & Quality (RDQ) Center in Wroclaw. Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

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Customer Service Representative, Warszawa