Oferta pracy

Customer Service Representative with English

AkzoNobel Car Refinishes Polska Sp. z o.o.

  • Kostrzyn, wielkopolskie

  • ogłoszenie wygasło 8 dni temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect. For more information please visit www.akzonobel.com.
Customer Service Representative with English

About the assignment

  • Ensuring customer service duties are executed in line with standards, instructions, quality requirements.
  • Being responsible for customer service cycle from order to invoice.
  • Responding to customers’ inquiries and complaints.
  • Ensuring customers’ orders are processed within credit terms.
  • Working effectively with internal departments or third-party providers to prioritize client requests.
  • Using the SAP system to register all incoming orders from customers.
  • Assuring cooperation between customer service and field force regarding administration of customers’ orders.
  • Maintaining a positive, empathetic, and professional attitude toward customers.

About you

  • Fluent English and Polish, other languages: Russian or Czech would be an asset.
  • Previous experience in customer service will be an asset.
  • Excellent communication and interpersonal skills.
  • Ability to learn quickly.
  • Accuracy and attention to detail.
  • Ability to master customer interactions, handle complaints and keep calm in stressful situations.
  • Results-orientation and ability to work both independently and within a team environment.
  • SAP knowledge will be an asset. 

Perks & Benefits

  • Fresh Fruit
  • Team Building Events
  • Learning Cafeteria (incl. Percipio)
  • CSR Initiatives
  • Recognition
  • Luxmed
  • Multisport
  • Additional Insurance
To apply for this opportunity, please enclose your CV in English.

Ogłoszenie archiwalne