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Customer Service Representative with English & Russian

AkzoNobel Car Refinishes Polska Sp. z o.o.

  • Kostrzyn, wielkopolskie

  • ważna jeszcze 4 dni
    do: 22 sty 2022
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

Customer Service Representative with English & Russian

Miejsce pracy: Kostrzyn

About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect. For more information please visit www.akzonobel.com.
 

 

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Perks & Benefits

  • Fresh Fruit
  • Team Building Events
  • Learning Cafeteria (incl. Percipio)
  • CSR Initiatives
  • Recognition
  • Luxmed
  • Multisport
  • Additional Insurance

About the assignment

 

Your responsibilities:

  • Ensuring customer service duties are executed in line with standards, instructions, quality requirements.
  • Being responsible for customer service cycle from order to invoice.
  • Responding to customer’s inquiries and complaints.
  • Ensuring customers’ orders are processed within credit terms.
  • Working effectively with internal departments or third party providers to prioritize client requests.
  • Using the SAP system to register all incoming orders from customers.
  • Assuring cooperation between customer service and field force regarding administration of customers’ orders.
  • Maintaining a positive, empathetic, and professional attitude toward customers.


About you

  • Previous experience in customer service will be an asset.
  • Excellent communication and interpersonal skills.
  • Ability to learn quickly.
  • Accuracy and attention to detail.
  • Ability to master customer interactions, handle complaints and keep calm in stressful situations.
  • Results-orientation and ability to work both independently and within a team environment.
  • SAP knowledge will be an asset.
  • Good knowledge of Polish.
  • Fluent English and Russian.





Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.
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About AkzoNobel

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect. For more information please visit www.akzonobel.com.
 

 

Customer Service Representative with English & Russian

About the assignment

 

Your responsibilities:

  • Ensuring customer service duties are executed in line with standards, instructions, quality requirements.
  • Being responsible for customer service cycle from order to invoice.
  • Responding to customer’s inquiries and complaints.
  • Ensuring customers’ orders are processed within credit terms.
  • Working effectively with internal departments or third party providers to prioritize client requests.
  • Using the SAP system to register all incoming orders from customers.
  • Assuring cooperation between customer service and field force regarding administration of customers’ orders.
  • Maintaining a positive, empathetic, and professional attitude toward customers.


About you

  • Previous experience in customer service will be an asset.
  • Excellent communication and interpersonal skills.
  • Ability to learn quickly.
  • Accuracy and attention to detail.
  • Ability to master customer interactions, handle complaints and keep calm in stressful situations.
  • Results-orientation and ability to work both independently and within a team environment.
  • SAP knowledge will be an asset.
  • Good knowledge of Polish.
  • Fluent English and Russian.





Perks & Benefits

  • Fresh Fruit
  • Team Building Events
  • Learning Cafeteria (incl. Percipio)
  • CSR Initiatives
  • Recognition
  • Luxmed
  • Multisport
  • Additional Insurance
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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