private medical care
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Oferta pracy
Customer Service Representative with French – Contact Center
Amway Global Business ServicesAbout the company
- Kraków, Lesser Poland
- offer expired 3 years ago
- contract of employment
- full-time
- specialist (Mid / Regular), junior specialist (Junior)
- remote recruitment
Your responsibilities
- Managing customers’ business needs over the phone
- Processing customers’ requests and updating data in the computer systems
- Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
- Helping with the implementation of our Sales and Marketing Plan
- Generating innovative ideas and solutions that will improve customers satisfaction
- Contributing to projects in various departments outside of regular responsibilities
- Assisting other team members to leverage and develop their capabilities
Our requirements
- Enthusiastic, communicative approach and willingness to support our customers
- Excellent knowledge of French and English
- Knowledge of additional European language is a must
- Courage to face new challenges and opportunities
- A great approach to teamwork and focus on internal and external customers
- Knowledge of MS Office applications, especially Excel and PowerPoint is needed
- First working experience would be an asset for us
What we offer
- Online recruitment process
- International and multilingual team environment
- Relocation package for candidates outside Poland
- Private medical care in LuxMed Group
- MyBenefit Cafeteria Platform (with Multisport card available)
- Group Life Insurance after probation period
- Language courses co-financed by us
- Employee discount for high-quality Amway products
- Various portfolio of internal&external training – 1-month induction training, access to the e-learning platform, professional certifications
- Possibility of growth inside of the organization
- Company events and office initiatives
- A family atmosphere with no formal dress-code
Benefits
- sharing the costs of professional training & courses
- life insurance
- flexible working time
- corporate products and services at discounted prices
- integration events
- no dress code
- redeployment package
Amway Global Business Services
We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, Amway University and get certified.
In 2019 we were awarded as Best Work Place in Poland by Great Place to Work®.
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Customer Service Representative with French – Contact Center, Pawia 21, Kraków