sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyCustomer Service Representative with French
WestRock
Gdańsk
Gdańsk, Pomeranian- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- full office work, hybrid work
- Immediate employment
- remote recruitment
Your responsibilities
Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact
Represent WestRock values and deliver excellent service through each interaction
Implementation of client's projects and orders
Coordinating the flow of information between the customer service department and other departments
Direct communication with the client
Keeping project documentation and customer orders
Setting and supervising project schedules
Participation in teleconferences and direct meetings with the customer on-site at the factory and at the customer's premises
Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution
Our requirements
Higher education
At least 1 year of experience in Customer Service/Project Management department (experience in production organization as Customer Service Specialist / Project Coordinator or similar will be a strong asset)
Strong MS Office skills, especially in Excel
Very good French, English and Polish language
Action oriented and dedicated to meet the expectation and requirements of internal and external customers
Good problem solving skills and attention to details
Positive, “can do” attitude
Ability to work under tight deadlines
Optional
Communicative German language will be strong asset
What we offer
Employment in a stable international production company
Great opportunity to develop your professional competences in an international work environment.
Annual bonus
End-to-end responsibilities and direct impact on company's business and results
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
corporate sports team
retirement pension plan
corporate library
coffee / tea
parking space for employees
extra social benefits
holiday funds
christmas gifts
employee referral program
charity initiatives