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Customer Service Representative with French

Herbalife Nutrition GBSC Kraków Sp. z o.o.About the company

  • Puszkarska 7m, Kraków
    Kraków, Lesser Poland
  • Offer expired 4 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Puszkarska 7m

Kraków

Your responsibilities

  • This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will:

  • Respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication,

  • Assure proper data maintenance,

  • Support technical and ad hoc project roll outs, including requirements gathering and user acceptance testing,

  • Be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained.

Division of working time
40%

Responding queries

25%

Data Maintenance

15%

Technical support

10%

Project roll out

10%

Self-development

Our requirements

  • An outgoing and positive attitude

  • A strong desire to making a positive contribution to the team, internal customers and Members

  • High ability to coach, educate & positively influence Members

  • Fast learning with experience of change management

  • Self-motivation and great organizational skills

  • Outstanding verbal and written communication skills

  • Excellent interpersonal skills

  • Very good command of the English and French language

  • PC literacy is essential

  • Ability to work independently and as part of a team

  • Experience in customer service role is a big plus

  • Any additional European language as big advantage

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • leisure zone

  • employee referral program

  • charity initiatives

  • access to company products in the office

Recruitment stages
1

CV Evaluation

2

Phone screening

3

Language Check

4

Interview

5

Employment Decision

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our office in Cracow was launched in 2012 to support the continued long-term growth of our Europe, Middle East and Africa operations. As of 2020, the centre employs over 260 Herbalife employees and that number continues to grow.

Our company offers a culture focused on your career to help you expand your talents and a chance to change lives: https://iamherbalifenutrition.com/.

For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.

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