Oferta pracy

Customer Service Representative with French

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Puszkarska 7m

Podgórze Duchackie

Kraków

Your responsibilities

This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing. You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained.

Our requirements

  • An outgoing and positive attitude,

  • A strong desire to making a positive contribution to the team, internal customers and Members,

  • High ability to coach, educate & positively influence Members,

  • Fast learning with experience in change management,

  • Self-motivation and great organizational skills,

  • Outstanding verbal and written communication skills,

  • Excellent interpersonal skills,

  • Fluent in French,

  • Very good command of English language,

  • PC literacy is essential,

  • Ability to work independently and as part of a team,

  • Experience in a customer service role is a big plus,

  • Any additional European language is a big advantage.

What we offer

  • Company laptop/Remote desktop,

  • Working from Home possibilities,

  • Personal development opportunities,

  • International environment,

  • Attractive salary, bonuses and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events and many others,

  • Good atmosphere at work and comfortable working environment with Herbalife food, drinks and game corner,

  • No dress code,

  • Flexible working hours,

  • Chance to share your ideas and continuously improve our processes,

  • Opportunity to build up your expertise through coaching, soft skills and training sessions.

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • leisure zone

  • employee referral program

  • charity initiatives

  • access to company products in the office

Recruitment stages
1

CV Evaluation

2

Phone screening

3

Zoom Interview

4

Employment Decision

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our office in Cracow was launched in 2012 to support the continued long-term growth of our Europe, Middle East and Africa operations. As of 2020, the centre employs over 260 Herbalife employees and that number continues to grow.

Our company offers a culture focused on your career to help you expand your talents and a chance to change lives: https://iamherbalifenutrition.com/.

For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.

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