Oferta pracy

Customer Service Representative with French

Michael Page

  • Kraków

    Kraków, Lesser Poland
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)

Recruitment for

Our client is a growing global company, whose Global Business Centre is located in Cracow.

Your responsibilities

  • You will respond timely and effectively to all our Clients queries via all channels of communication and assure proper data maintenance.

  • You will support technical and ad hoc project roll outs, including requirements gathering and user acceptance testing.

  • You will be an Ambassador of the company Brand in line with corporate values and goals to assure the brand image is maintained.

Employer requirements

  • An outgoing and positive attitude;

  • Excellent command of French, very good English;

  • A strong desire to making a positive contribution to the team internal customers;

  • High ability to coach, educate & positively influence;

  • Fast learning with experience of change management;

  • Self-motivation and great organizational skills;

  • Outstanding verbal and written communication skills;

  • Excellent interpersonal skills;

  • PC literacy is essential;

  • Ability to work independently and as part of a team;

  • Experience in customer service role is a big plus.

What employer offers

  • Company laptop;

  • Working from Home possibilities - hybrid model;

  • Personal development opportunities;

  • International environment;

  • Attractive salary, bonuses and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events and many others;

  • Good atmosphere at work and comfortable working environment with company products, drinks and game corner.

  • Benefits

  • life insurance

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • drinks

  • employee referral program

  • extra leave