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Customer Service Representative with German – Contact Center

Amway Global Business ServicesO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna
  • Kraków, małopolskie

  • Ogłoszenie wygasło 1 dzień temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
Customer Service Representative with German – Contact Center

What you’ll do:

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities

What you’ll need:

  • Enthusiastic, communicative approach and willingness to support our customers
  • Excellent knowledge of German and English
  • Knowledge of additional European language is a must
  • Courage to face new challenges and opportunities
  • A great approach to teamwork and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us

What can you expect from us?

  • Online recruitment process
  • International and multilingual team environment
  • Relocation package for candidates outside Poland
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Language courses co-financed by us
  • Employee discount for high-quality Amway products
  • Various portfolio of internal&external training – 1-month induction training, access to the e-learning platform, professional certifications
  • Possibility of growth inside of the organization
  • Company events and office initiatives
  • A family atmosphere with no formal dress-code
  • Home-like office in the heart of Krakow (High 5ive, Pawia street)
Send your application via the "Apply" button.

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