Customer Service Representative with German
Randstad Polska Sp. z o.o.
- ogłoszenie wygasło 3 miesiące temu
- Specjalista (Mid / Regular)
For our Client, an SSC company, which is building new Customer Service structures in Cracow we are looking for the Candidate for the position of Customer Service Representative with German.
- responding timely and effectively to Clients queries via all channels of communication and assure proper data maintenance,
- support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing,
- deliver the highest levels of customer experience in accordance with Company standards and targets,
- acting as an Ambassador of the Company Brand in line with corporate values and EMEA goals to assure the brand image is maintained.
what we expect
- an outgoing and positive attitude,
- a strong desire to making a positive contribution to the team, internal customers and Members,
- high ability to coach, educate & positively influence Members,
- fast learning with experience in change management,
- self-motivation and great organizational skills,
- outstanding verbal and written communication skills,
- excellent interpersonal skills,
- Fluent in German,
- very good command of English,
- PC literacy is essential,
- ability to work independently and as part of a team,
- experience in a customer service role is a big plus.
what we offer
- personal development opportunities and access to online training,
- International environment,
- attractive salary, bonuses, and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events, and many others,
- good atmosphere at work and comfortable working environment with Company products and game corner,
- flexible working hours,
- chance to share your ideas and continuously improve our processes,
- opportunity to build up your expertise through coaching, soft skills, and training sessions.