Oferta pracy

Customer Service Representative with German language (Data & Order Entry)

Amway Global Business Services

  • Pawia 21, Stare Miasto, Kraków
    Kraków, Lesser Poland
  • valid for 17 days
    until: 11 Jun 2022
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Amway Global Business Services

Pawia 21

Stare Miasto

Kraków

Your responsibilities

  • Providing excellent customer service through timely and accurate processing of information and contributing to data management: governance and data cleansing activities

  • Validating and entering data (e.g. orders, applications, generic data maintenance, resignation, and renewal) for multiple countries

  • Checking documents and information for completeness and correctness

  • Accurately entering and updating data records in various IT Systems

  • Contributing to high data quality and applying data governance standards

  • Monitoring and maintaining inbound channels and document workflow

  • Collaborating with other departments and foreign affiliate offices

  • Protecting personal database and applies all legal requirements in regard to personal data protection

Our requirements

  • Good knowledge of German (B1 level)

  • Good knowledge of English

  • Knowledge of other European languages would be an asset for us

  • Bachelor University Degree

  • Previous working experience with customers in a service-oriented area

  • Proficiency in working with IT systems

  • Keyboard skills

  • Detail-oriented working style, able to combine and analyze critical information considering the needs of the business

  • Strong focus on internal and external customers

  • Enthusiastic approach to team work

  • Flexibility and ability to manage pressure and time work

What we offer

  • Online recruitment process

  • Relocation package for candidates outside Poland

  • Private medical care in LuxMed Group

  • MyBenefit Cafeteria Platform (with Multisport card available)

  • Group Life Insurance after probation period

  • Additional day off for your Birthday

  • Additional two days off per year for voluntary activities of your choice

  • Language courses co-financed by us

  • Employee discount for high-quality Amway products

  • Various portfolio of internal&external training (1-month induction training, access to the e-learning platform, professional certifications

  • Possibility of growth inside of the organization

  • Company events and office initiatives

  • A family atmosphere with no formal dress-code

  • Home-like office in the heart of Krakow (High 5ive, Pawia street)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • leisure zone

  • Additional day off for your Birthday

Amway Global Business Services

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high-quality products and innovative solutions in the categories of nutrition, beauty, and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States, and operates in more than 100 countries generating revenue of 8.1 billion USD in 2020. Amway’s top-selling brands are Nutrilite™ vitamin, mineral, and dietary supplements, ARTISTRY™ skincare and color cosmetics, and eSpring™ water treatment systems.

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