- Ogłoszenie wygasło miesiąc temu
- Specjalista (Mid / Regular)
For our Client, an SSC company, which will be building new Customer Service structures in Cracow we are looking for the Candidate for the position of Customer Service Representative with Italian.
- deliver the highest levels of customer experience in accordance with Company standards and targets,
- respond timely and effectively to Companys' Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance,
- support technical and ad hoc project roll outs, including requirements gathering and user acceptance testing,
- act as an Ambassador of Company Brand in line with corporate values and EMEA goals to assure the brand image is maintained.
what we expect
- an outgoing and positive attitude,
- a strong desire to making a positive contribution to the team, internal customers, and Members,
- high ability to coach, educate & positively influence Members
- fast learning with experience in change management,
- self-motivation and great organizational skills,
- outstanding verbal and written communication skills,
- excellent interpersonal skills,
- very good command of the English and Italian language,
- PC literacy is essential,
- ability to work independently and as part of a team,
- experience in a customer service role is a big plus.
what we offer
- company laptop,
- working from Home possibilities and flexible working hours
- personal development opportunities,
- international environment,
- attractive salary, bonuses, and benefits package including Luxmed, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events, and many others,
- good atmosphere at work and comfortable working environment,
- opportunity to build up your expertise through coaching, soft skills, and training sessions.