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Customer Service Representative with Italian

  • Szczecin, zachodniopomorskie pokaż mapę
  • Specjalista
  • 2018-07-02

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Arvato Polska is a subsidiary of Arvato Bertelsmann AG, an international outsourcing provider, employing over 70 000 people in more than 40 countries. The Polish branch of Arvato Bertelsmann employs over 4000 people in 15 locations. Together with Microsoft, we are currently developing our Contact Center projects and in relation to that we are looking for Customer Service Representatives.

    Customer Service Representative with Italian

    workplace: Szczecin, Poland

    Miejsce pracy: Szczecin

    Customer Service Representative is responsible for handling customer queries (phone, e-mail and chat) and supporting individual and business clients in both incoming and outgoing communication regarding IT issues. There are no sales involved and we are not a technical support.


    • fluency or very good knowledge of Italian
    • good knowledge of English
    • computer literacy, excellent written and verbal communication skills
    • general IT knowledge (Windows, MsOffice, Internet Explorer)
    • commitment to customer service
    • proactive and positive approach
    • ability to multitask


    • opportunity to gain experience in a large multinational company
    • help with relocating
    • remote recruitment process
    • 50 minutes of paid break during each working day
    • competitive salary
    • benefit system including sports, medical and leisure
    • friendly, supportive and multinational working environment
    • access to career paths within company structure via internal promotion system
    • participation in Arvato knowledge competitions and development programmes
    • off-work activities including sport, picnics, nights out etc.
    • work location in a modern office complex