Oferta pracy

Amway Global Business Services

Customer Service Representative with Norwegian – Contact Center

Amway Global Business ServicesO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna
  • Pawia 21, Kraków
    Kraków, Lesser Poland
  • Ważna 11 godzin
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Amway Global Business Services

Pawia 21

Kraków

Your responsibilities

  • Managing customers’ business needs over the phone

  • Processing customers’ requests and updating data in the computer systems

  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)

  • Helping with the implementation of our Sales and Marketing Plan

  • Generating innovative ideas and solutions that will improve customers satisfaction

  • Contributing to projects in various departments outside of regular responsibilities

  • Assisting other team members to leverage and develop their capabilities

Our requirements

  • Enthusiastic, communicative approach and willingness to support our customers

  • Excellent knowledge of Norwegian and English

  • Knowledge of additional European language is a must

  • Courage to face new challenges and opportunities

  • A great approach to teamwork and focus on internal and external customers

  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed

  • First working experience would be an asset for us

What we offer

  • Online recruitment process

  • International and multilingual team environment

  • Relocation package for candidates outside Poland

  • Private medical care in LuxMed Group

  • MyBenefit Cafeteria Platform (with Multisport card available)

  • Group Life Insurance after probation period

  • Language courses co-financed by us

  • Employee discount for high-quality Amway products

  • Various portfolio of internal&external training – 1-month induction training, access to the e-learning platform, professional certifications

  • Possibility of growth inside of the organization

  • Company events and office initiatives

  • A family atmosphere with no formal dress-code

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • redeployment package

Amway Global Business Services

We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, Amway University and get certified.

In 2019 we were awarded as Best Work Place in Poland by Great Place to Work®.

Przewiń do profilu firmy