private medical care
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Oferta pracy
Customer Service Representative with Polish
Herbalife NutritionAbout the company
- Warszawa, Masovian
- offer expired 2 years ago
- temporary staffing agreement
- full-time
- specialist (Mid / Regular), junior specialist (Junior)
- hybrid work
Your responsibilities
- Professional multi-channel support for inquiries from our Business Partners, including phone calls and contact form inquiries
- Administrative Support – Accepting orders, preparing documents for the financial department, entering data into operating systems
- Support for regional projects
- Participation in the implementation of changes and innovations
- Taking active part in events for Distributors organized by corporation
Our requirements
- Previous experience in contact center min. 1 year
- A strong desire to make a positive contribution to the team, internal customers and Members
- High ability to coach, educate & positively influence Members
- Polish native speaker and good written and spoken English
- Ability to work in hybrid model (2-3 days per week)
- Familiarity with CRM systems and practices, knowledge of MS Office
- Ability to multi-task, set priorities and manage time effectively
- Flexibility and able to adapt quickly to changing priorities
- Strong team working ability and ambitious and willing to accept new challenges
What we offer
- Contract for 12 months,
- Company laptop,
- Working in hybrid model (2 days per week),
- Personal development opportunities,
- International environment,
- Attractive salary, bonuses and benefits package including medical package, MyBenefit System (Multisport), private insurance, entertainment events and many others,
- Good atmosphere at work and comfortable working environment with Herbalife food, drinks ,
- No dress code,
- Chance to share your ideas and continuously improve our processes,
- Opportunity to build up your expertise through coaching, soft skills and training sessions,
- Be part of big events organized around the Poland.
Benefits
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- fruits
- corporate products and services at discounted prices
- integration events
- no dress code
- coffee / tea
- holiday funds
- christmas gifts
- employee referral program
- charity initiatives
- access to company products in the office
Recruitment stages
1
CV Evaluation
2
Phone screening
3
F2F or Zoom Interview
4
Employment Decision
This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors' (Members) queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing. You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained.
Herbalife Nutrition
Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our office in Cracow was launched in 2012 to support the continued long-term growth of our Europe, Middle East and Africa operations. As of 2020, the centre employs over 260 Herbalife employees and that number continues to grow.
Our company offers a culture focused on your career to help you expand your talents and a chance to change lives: https://iamherbalifenutrition.com/.
For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.
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Customer Service Representative with Polish, Aleje Jerozolimskie 132, Ochota, Warszawa