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Customer Service Representative with Slovenian - Contact Center

  • Kraków, Zabierzów (pow. krakowski), małopolskie
  • Specjalista
  • 25.07.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential, we inspire your achievement and we value your talents. 

    Currently we are looking for a person for the position of:

    Customer Service Representative - Slovenian

    to the newly built Contact Center department to support our international clients.

    Miejsce pracy: Kraków, Zabierzów (pow. krakowski)

    What we are offering?

    • Possibility to be a part of a new, dynamic team
    • Chance to gain working experience within international & supporting environment
    • Developing your knowledge and experience by:
      • managing customers’ business needs over the phone
      • processing customers’ requests and updating data in the computer systems
      • receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge  management resources)
    • Helping with the implementation of our Sales and Marketing Plan
    • Generating innovative ideas and solutions that will improve customers satisfaction
    • Contributing to projects in various departments outside of regular responsibilities
    • Assisting other team members to leverage and develop their capabilities

    Who are we looking for?

    • Enthusiastic, communicative people that are willing to support our customers 
    • With first working experience
    • With excellent knowledge of English and Slovenian (knowledge of other European language will be an asset for us) 
    • Not afraid of facing new challenges or opportunities
    • With enthusiastic approach to team work and focus on internal and external customers
    • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
    • Attractive salary
    • Discount for company products
    • Private medical care and life insurance
    • Supportive international team environment

    The following statement should be enclosed to your application:
    "I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."