Oferta pracy

Customer Service Representative with Spanish

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Puszkarska 7m

Podgórze Duchackie

Kraków

Your responsibilities

  • This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets,

  • You will respond timely and effectively to our Clients and Distributors' (Members) queries via all channels of communication and assure proper data maintenance,

  • You will support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing,

  • You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained.

Our requirements

  • An outgoing and positive attitude,

  • A strong desire to make a positive contribution to the team, internal customers and Members,

  • High ability to coach, educate & positively influence Members,

  • Fast learning with experience in change management,

  • Self-motivation and great organizational skills,

  • Outstanding verbal and written communication skills,

  • Excellent interpersonal skills,

  • Fluent in Spanish,

  • Very good command of English,

  • PC literacy is essential,

  • Ability to work independently and as part of a team,

  • Experience in a customer service role is a big plus,

  • Any additional European language is a big advantage.

What we offer

  • Company laptop/Remote desktop,

  • Hybrid work (2 days/week in the Office),

  • Personal development opportunities,

  • International environment,

  • Attractive salary, bonuses and benefits package including Luxmed VIP medical package, MyBenefit System (Multisport or Cafeteria), private insurance, entertainment events and many others,

  • Good atmosphere at work and comfortable working environment with Herbalife food, drinks and game corner,

  • No dress code,

  • Chance to share your ideas and continuously improve our processes,

  • Opportunity to build up your expertise through coaching, soft skills and training sessions.

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • leisure zone

  • holiday funds

  • employee referral program

  • charity initiatives

  • access to company products in the office

Recruitment stages
1

CV Evaluation

2

Phone screening

3

Zoom Interview

4

Employment Decision

Herbalife Nutrition GBSC Kraków Sp. z o.o.

Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our office in Cracow was launched in 2012 to support the continued long-term growth of our Europe, Middle East and Africa operations. As of 2020, the centre employs over 260 Herbalife employees and that number continues to grow.

Our company offers a culture focused on your career to help you expand your talents and a chance to change lives: https://iamherbalifenutrition.com/.

For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.

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