Oferta pracy

Customer Service Representative with Spanish

Boston Scientific Polska Sp. Z.o.o

Boston Scientific Polska Sp. Z.o.o

aleja Jana Pawła II 22

Śródmieście

Warszawa

Your responsibilities

  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc.

  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform.

  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request.

  • Returns management and upgrades of devices.

  • Handle service complaints from customers and/or sales representatives.

  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales .

  • Perform different analysis and maintenance of databases for customers.

  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required

Our requirements

  • Language need: Fluent Spanish, English and Polish

  • Flexible and open minded

  • Has higher education and analytical skills ( EXEL )

  • Has standard computer skills (including MS Office)

  • IT literate and a fast learner

  • Experience in customer service in medical industry and SAP skill will be an asset

  • Has the ability to work under pressure

  • Likes to work both independently and in a team

What we offer

  • A competitive compensation and benefits package

  • Working in an international environment

  • Possibility to make an impact

  • Fast Growing and innovative environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • corporate gym

  • extra social benefits

  • christmas gifts

  • employee referral program

  • extra leave

Learn more about our benefits here => Poland https://secure.bscbenefitsconnect.com/europe/poland/index.html

Boston Scientific Polska Sp. Z.o.o

A career with Boston Scientific is more than just a job. Join us and see what we mean. To grow our business, we make growing our people a top priority.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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