sharing the costs of sports activities
Customer Service Specialist Export Markets
Soltec sp. z o.o. sp. k.
- offer expired 2 months ago
- contract of employment
- specialist (Mid / Regular)
Proactive order management and process of orders from creation to invoicing,
Verifying orders made through our B2B platform, including communication and interaction, invoice disputes and resolving stock issues,
adjusting offers to partners’ needs
liaise with the logistic team to ensure all export documentation and export requirements are met and right flow of documents
Building strong business relationships with customers to ensure excellent Customer Experience
Involvement in Claims Management
Support continuous improvement initiatives
Monitoring of returns and credit / debit Notes
Solve upcoming escalations with high pressure (e.g. avoid line stop at end customer)
Work proactively to ensure all local objectives are achieved, whilst working in compliance with the each Country regulations
Experience gained from working within a previous Customer Service role (minimum 2Y)
An understanding of export processes
Good administration and IT skills with experience of using different accountant systems
Experience with CRMs
Excellent problem solving and communication skills
Excellent organization and prioritizing skills
communicative knowledge of English on min. B1 level.
communicative knowledge of German on min. B1 level. or other languages
knowledge of RES industry/experience in Photovoltaic / Renewable Energy Sources market,
Experience in working with Subiekt,
category B driving licence.
What we offer
Responsible, diverse and full of exciting challenges position,
contract of employment (there is possibility for different terms, e.g. B2B),
the ability to develop your skills: trainings, participation in conferences,
interesting, unconventional occupation in a thriving industry,
Compensation: base salary + bonuses
Tools for work: computer, mobile phone
private medical care
Soltec sp. z o.o. sp. k.
We are one of the largest wholesalers of photovoltaic installation components in Poland. Since 2006, we have been supplying high-quality elements of PV systems to companies that design, assemble and service PV installations. Our business partners can count on professional support in designing and servicing photovoltaic installations. We use our experience to provide trainings and workshops on how to install state-of-the-art PV, energy storage and hybrid systems. We also support our business partners in keeping up-to-date with the industry and new technologies.
At SOLTEC, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within our Team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at SOLTEC will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging.
If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.