Oferta pracy

Customer Service Specialist for Tool Support and Data Maintenance (f/m)

Siemens Sp. z o.oAbout the company

  • Kuyavia-Pomerania

    Kuyavia-Pomerania
  • Offer expired 21 days ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)

Your responsibilities

  • Being a representative of Smart Infrastructure (SI) Headquarter - she/he will hold global responsibility and support all regional companies with tools and service processes (STEP database)

  • STEP database support of regions (1st Level)

  • Import portfolio definitions and edit prices and price groups

  • Import local products & translations, link them to Product MasterTree

  • Roll out local assets in STEP

  • Import / export of data lists & reporting

  • Data quality and consistency checks for regions

  • Drive STEP onboarding trainings in regions

Our requirements

  • Good written and verbal communication in English (min. B2),

  • Min. 2-year-experience in product database management

  • Strong knowledge in Microsoft Excel

  • IT orientation, familiar with information technology

  • Analytical thinking and attention to quality and details

  • Good communication and customer service skills;

  • Open-mindedness and constructive attitude to performed tasks;

  • High degree of responsibility, discretion and confidentiality.

Optional

  • Product knowledge of Smart Infrastructure Building Products

What we offer

  • Remote work from any place in Poland;

  • Work in an international, diverse environment, where English is the main language of communication;

  • Employment in company who is a world leader in its sector and has a stable market position;

  • A chance for professional development; possibilities to learn and gain new skills;

  • If you choose to work in office, it is located far from "Mordor", near Soho Factory and Neon Museum with quick and convenient public transport;

  • Friendly and helpful atmosphere at work;

  • Competitive salary and social benefits such as:

  • private medical care

  • life insurance

  • sports card

  • lunch card

  • additional paid holidays

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • doctor’s duty hours in the office

  • retirement pension plan

  • no dress code

  • parking space for employees

  • meal passes

  • shopping coupons

  • employee referral program

  • charity initiatives

  • extra leave

Siemens Sp. z o.o

A part of Siemens Sp. z o. o. is The Customer Service Centre, a competence support center . We are operating within the broadly understood global logistics and customer services structures. The team has been operating since 2015 and continues to grow dynamically. We are especially proud of the fact that we are cooperating closely with business structures as one of their crucial elements, which enables us to better understand and achieve the strategic objectives of our major stakeholders.

The position of a Customer Service Specialist with focus on Tool Support and Service Processes (STEP database) is located in a team of Regional Service Tower in Smart Infrastructure Division (B2B model). Being a representative of Smart Infrastructure (SI) Headquarter she/he will hold global responsibility and support all regional companies.

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What else should I know?

If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool.. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation. In our culture of equality, people are truly valued for their differences and free to be who they are.

How do I apply?

Please apply be means of the "Apply" button and send us your CV in English.