Oferta pracy

Customer Service Specialist - French Speaker

Advisory Group TEST Human ResourcesO firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło miesiąc temu
  • Rekrutacja zdalna
  • Specjalista (Mid / Regular)

Our Client Global Business Services Center in Kraków (GBSC) is an established and expanding entity, delivering a variety of advanced, value-added services within the world’s most respected packaging and paper company. We co-operate with company offices and manufacturing sites all over the world - North and Latin America, the EMEA region (Europe, Middle East, Africa and Russia) and Asia. Company GBSC is a great place to work and grow for employees educated and specialized in various fields. Discover our infinite possibilities! Our Client is currently seeking exceptional candidates to join the team as: Customer Service Specialist - French Speaker.



Region:
Entire Poland
Customer Service Specialist - French SpeakerNumer ref.: 7590

Requirements:

  • Fluent knowledge of French
  • Good knowledge of English and Polish
  • Action and detail orientation
  • Eagerness to work in a team environment
  • Ability to learn quickly
  • Eagerness to make your own decisions
  • Ability to multitask and process high volume of data accurately and efficiently
  • Good analytical skills
  • Good organizational skills
  • No previous experience is required; university bachelor or master degree would be sufficient

Responsibilities:

  • Cooperate in different languages with European customers via phone and email on a daily basis. It’s important to us that team members cooperate and support each other, providing back-up as necessary
  • Be responsible for servicing our long-standing customers in Europe. You will answer their questions, manage their purchase orders and ensure their satisfaction with our service. Through this, you’ll have a strong influence on the relationship that we have with our customers which is crucial for our success as a company
  • Cooperate with internal departments, and you’ll become knowledgeable in logistics processes such as demand, production, and planning transportation. You will also learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts
  • Have the opportunity to use your analytical skills

We offer:

Flexible working time
Remote work opportunities
Private medical care
Integration events

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