Oferta pracy

Customer Service Specialist (German or French)

Antal SSC/BPO

  • Warszawa
    Warszawa, mazowieckie
  • ważna jeszcze 8 dni
    do: 31 paź 2021
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

Antal SSC/BPO

Warszawa

Warszawa

Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.

Join the global company that everybody knows! Give yourself a chance to join the dynamic and professional Customer Service Team and have daily contact with the luxury goods brand. 

customer service specialist

Location: Warszawa

Responsibilities:

  • providing highly professional customer service to the company's clients via e-mal, phone and chat
  • resolving customer's queries with deep understanding of their needs and culture
  • working closely with procedures and standards
  • maintaining sensitive data in compliance with local and regional law
  • interacting with other departments

Your profile:

  • excellent German or French skills both written and spoken to be able to provide the high-quality service
  • experience in contact with clients will be a plus, but not necessary
  • SAP knowledge or ServiceNow - nice to have
  • customer orientation and problem-solving attitude

Offer:

  • temporary contract of employment - this role is for 3 months (November - half of February)
  • possibility to work fully remote from any place in Poland
  • package of benefits: insurance, medical care, benefit platform
  • possibility to join the global leader and learn its processes and culture
  • onboarding where you will be trained and gain the knowledge about systems and tool
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

To learn more about Antal, please visit www.antal.pl

Join the global company that everybody knows! Give yourself a chance to join the dynamic and professional Customer Service Team and have daily contact with the luxury goods brand. 

customer service specialist

Responsibilities:

  • providing highly professional customer service to the company's clients via e-mal, phone and chat
  • resolving customer's queries with deep understanding of their needs and culture
  • working closely with procedures and standards
  • maintaining sensitive data in compliance with local and regional law
  • interacting with other departments

Your profile:

  • excellent German or French skills both written and spoken to be able to provide the high-quality service
  • experience in contact with clients will be a plus, but not necessary
  • SAP knowledge or ServiceNow - nice to have
  • customer orientation and problem-solving attitude

Offer:

  • temporary contract of employment - this role is for 3 months (November - half of February)
  • possibility to work fully remote from any place in Poland
  • package of benefits: insurance, medical care, benefit platform
  • possibility to join the global leader and learn its processes and culture
  • onboarding where you will be trained and gain the knowledge about systems and tool
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.

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