Oferta pracy

Customer Service Specialist (German-speaking)

TE ConnectivityO firmie

TE Connectivity

Wielicka 28b

Kraków

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Customer Service Specialist (German-speaking)

For us, Customer Care is not simply answering a phone or replying to an email - but rather an inside window for our customer to all our departments. Customer Care in TE means you are a problem solver. And our brand-new office in Krakow will be the perfect starting point for this journey!

KEY RESPONSIBILITIES:

  • Central contact for all customer requirements
  • Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
  • Support for all relevant issues relating to order processing from inquiry to delivery
  • Complaint processing
  • Active participation in the design of new processes and Systems to improve customer satisfaction, ECE
  • Voice of the customer
  • Quoting to customer
  • Driving growth in alignment with Sales through inside sales activities

WHAT YOUR BACKGROUND SHOULD LOOK LIKE:

  • Completed commercial training
  • Several years of professional experience in customer service / customer care
  • Very good SAP knowledge, preferably Sales & Distribution
  • Customer-oriented, independent work
  • Success-oriented, open-minded, organized, resilient even in stressful situations
  • Team player and confident single performer
  • Willingness in an international team work
  • Technical interest and understanding
  • Perfect knowledge of German and good English
  • Other languages are an advantage
  • Good time management and ability to priorities tasks
  • Pro-active and responsive to customer (internal and external) requirements

WE OFFER:

  • Work in a team where a good atmosphere and team spirit is one of greatest values
  • Flexible working hours
  • Fresh fruit and delicious coffee
  • Private medical healthcare for you and your family
  • Modern and comfortable office with chill out zone
  • Attractive package of extra benefits of your choosing
Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.

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