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Aktualne oferty pracodawcyCustomer Service Specialist (German-speaking)
TE ConnectivityO firmie
- Wielicka 28b, 30-552 Kraków, PolskaKraków, małopolskie
- Ogłoszenie wygasło 17 dni temu
- Rekrutacja zdalna
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
TE Connectivity
Wielicka 28b
Kraków
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Customer Service Specialist (German-speaking)
For us, Customer Care is not simply answering a phone or replying to an email - but rather an inside window for our customer to all our departments. Customer Care in TE means you are a problem solver. And our brand-new office in Krakow will be the perfect starting point for this journey!
KEY RESPONSIBILITIES:
- Central contact for all customer requirements
- Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
- Support for all relevant issues relating to order processing from inquiry to delivery
- Complaint processing
- Active participation in the design of new processes and Systems to improve customer satisfaction, ECE
- Voice of the customer
- Quoting to customer
- Driving growth in alignment with Sales through inside sales activities
WHAT YOUR BACKGROUND SHOULD LOOK LIKE:
- Completed commercial training
- Several years of professional experience in customer service / customer care
- Very good SAP knowledge, preferably Sales & Distribution
- Customer-oriented, independent work
- Success-oriented, open-minded, organized, resilient even in stressful situations
- Team player and confident single performer
- Willingness in an international team work
- Technical interest and understanding
- Perfect knowledge of German and good English
- Other languages are an advantage
- Good time management and ability to priorities tasks
- Pro-active and responsive to customer (internal and external) requirements
WE OFFER:
- Work in a team where a good atmosphere and team spirit is one of greatest values
- Flexible working hours
- Fresh fruit and delicious coffee
- Private medical healthcare for you and your family
- Modern and comfortable office with chill out zone
- Attractive package of extra benefits of your choosing
Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.
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