Oferta pracy

Customer Service Specialist

Praesidiad LimitedO firmie

Praesidiad Limited

ul

Katowice

PRÆSIDIAD is the home to global brands (Betafence, Guardiar, Hesco and Essia), which specialize in the security, defence and protection of people and assets around the world. Each day, millions of people are at work in the trust that PRÆSIDIAD products are protecting their lives and livelihoods from domestic and global threats and natural disasters. Our goal is to deliver innovative products that inspire confidence, so that people are able to live and work each day in confidence.

 

We are currently recruiting
for the position:

CUSTOMER SERVICE SPECIALIST

IF YOU ARE A PERSON WHO KNOWS HOW TO CREATE AND SHAPE CUSTOMER EXPERIENCE
WITH PROFESSIONALISM AND PASSION,
THEN WE ARE LOOKING EXACTLY FOR YOU!

KEY RESPONSIBILITIES IN THIS POSITION:

  • Being the contact person between the client and the company to guarantee an optimal customer service from order till delivery
  • Analyse and place orders received from customers in ERP system
  • Check inventory to make sure requested product is available
  • Confirm the order status to Customers
  • Cooperate with external sales in their relations with clients
  • Provide internal and constructive feedback on process improvements to develop a better customer experience

SKILLS AND EXPERIENCE:

  • Min. 1 year experience as a Customer Service Specialist or similar position
  • High level of customer orientation towards internal and external clients
  • Fluent written and verbal communication skills in English and at least one of following languages: German, French, Italian, Dutch
  • Proficiency in MS Office
  • Practical knowledge of ERP systems (IFS or SAP knowledge is highly desirable)
  • Exceptional written and verbal communication skills
  • Excellent organizational and time management skills

BY JOINING OUR TEAM YOU GAIN:

  • Opportunity to develop your skills and qualifications, take on new challenges and reinvent yourself within the company
  • Possibilities to grow your expertise within the newly built structures of Customer Service Centre
  • Contact with clients and experts across all business areas around the world will give you a chance to use your language capabilities on day to day basis
  • Dedicated onboarding program, training plan and all support needed in initial period
  • Work in a creative and friendly international team in a growing Shared Service Center structure
  • Work in multitasking team which performs different type of activities and provides full service for the Client

WE ALSO OFFER:

  • Employment contract
    with adequate job salary
  • Stable employment
    In a successful organization
  • Flexible working hours
  • Multisport
    card
  • Private
    medical care
  • Group
    insurance
  • Interesting
    career path

If you meet the requirements and find the job interesting – don’t wait any longer and apply!

Prosimy o zawarcie w CV klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych przez Betafence Sp. z o.o. jako administratora moich danych osobowych, dla celów rekrutacji. Administrator powiadomił mnie, że niniejsza zgoda nie wpływa na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej wycofaniem. Zgodę mogę wycofać poprzez zgłoszenie oświadczenia na adres [email protected]
 
Informujemy, że Administratorem danych osobowych jest Betafence Sp. z o.o., ul. Dębowa 4, 47-246 Kotlarnia (KRS:0000241242, NIP: 7491989655, REGON: 160041472). Dane zbierane są dla potrzeb rekrutacji. Przysługuje Pani/Panu prawo dostępu, poprawienia danych osobowych oraz prawo do odwołania zgody . Przysługuje Pani/Panu także prawo wniesienia skargi do Urzędu Ochrony Danych Osobowych przy ul. Stawki 2 w Warszawie. Podanie danych w zakresie określonym przepisami ustawy z dnia 26 czerwca 1974 r. Kodeks pracy oraz aktów wykonawczych jest obowiązkowe. Podanie dodatkowych danych osobowych jest dobrowolne.
Place of work:
Praesidiad Shared Service Centre
Attractive location in Katowice city centre

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