sharing the costs of sports activities
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Oferta pracy
Customer Service Specialist
ReckittAbout the company
- Warszawa, Masovian
- offer expired 2 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
Your responsibilities
- Order entry, coordinate order notifications, invoice and credit notes issues
- Ensuring that all the orders are completed and delivered on time to customers
- Preparing reports
- Close cooperation with customers, sales, logistics, finance and other external partners on a daily basis
- Responding to customer queries in a timely and accurate way, via phone, email or chat
- Analyzing and reporting product malfunctions
- Identify customer needs and help customers use specific features
Our requirements
- First experiences in customer services department, preferably in FMCG
- Knowledge of SAP SD would be an advantage
- Educated to minimum bachelors degree level
- English at the communicative level
- Knowledge of MS Office
- Ability to build and understand business relationships through departments
- Ability to work accurately and consistently under pressure
What we offer
- Independence and opportunity to be empowered and step up by challenging status quo and driving improvements
- Inspiring and stimulating environment, having a direct impact on Reckitt’s business
- Recognition for the work and achievements
- Real chance to develop and grow Your career within Reckitt’s structure
- Secure employment (permanent contact from day 1) with an attractive salary and bonus scheme
- Wide range of benefits: medical care at Luxmed, life insurance, Multisport, Sodexo cafeteria platform, RB products store with preferential prices, 4 hours of paid leave for the birthday, NNW insurance, GSPP Stock Option Program, PPK (Employee Capital Plans), MS Office suite on your private computer, LiveYourBest - training and workshop program, People First - Employee Assistance Program, employee volunteering (2 days of paid leave per year) and more
Benefits
- private medical care
- life insurance
- remote work opportunities
- flexible working time
- fruits
- corporate products and services at discounted prices
- integration events
- dental care
- mobile phone available for private use
- corporate car available for private use
- computer available for private use
- retirement pension plan
- saving & investment scheme
- no dress code
- coffee / tea
- drinks
- leisure zone
- extra social benefits
- pre-paid cards
- shopping coupons
- sharing the costs of tickets to the movies, theater
- baby layette
- christmas gifts
- birthday celebration
- employee referral program
- charity initiatives
- one shorter working day
- MS Office suite on your private computer
- LiveYourBest - training and workshop program
- Store with Reckitt products at attractive prices
- People First - Employee Assistance Program
- Refund for corrective glasses
Recruitment stages
1
CV selection
2
Short phone call with a recruiter - 0,5h
3
Online Assessment (optional) – 0,5h
4
Teams meeting with HRBP & hiring manager – 1h
5
Business case / knowledge test (optional) – up to 1h
6
Teams meeting with upper manager (optional) – up to 1h
7
Decision & job offer
Reckitt
At Reckitt, we are a growing community of 40,000+ diverse, talented entrepreneurs – united in the relentless pursuit of a cleaner, healthier world. Drawing on each other’s skills and working together, we put people at the heart of our business. Through research and development, science and partnership, we make products that people have loved and trusted for generations.
The world's most loved and trusted brands:
Our brands fall into three categories: Hygiene, Health and Nutrition. Each is in a unique position to make a difference in the world. Together, they protect, heal and nurture individuals, families and communities, to live cleaner and healthier lives through our products and educational initiatives.
Our values & Compass:
1. Do the right thing. Always.
2. Put consumers and people first
3. Seek out new opportunities
4. Strive for excellence
5. Build shared success
We follow a set of values that help us realize our purpose and fight. Our compass guides us. We use it to navigate the way we need to behave as individuals, as teams, and as a company. Our culture builds on what has made us successful; and equips us for sustainable growth so that we may continue to protect, heal and nurture the generations to come.
Visit Reckitt.com to learn more.
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Customer Service Specialist, Wołoska 22, Mokotów, Warszawa