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Customer Service Specialist with Czech or Slovak

eSky.pl S.A.

  • offer expired 4 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • hybrid work
  • Immediate employment
  • remote recruitment

eSky.pl S.A.

Aleja Murckowska 14

Katowice

Your responsibilities

  • Handling emails and phone calls in Czech or Slovak related to eSky.pl's full offer: airline tickets, hotel reservations, travel insurance, car rentals, online check-in;

  • Providing professional customer support in travel planning;

  • Post-sale servicing of reservations in eSky internal tools and international reservation systems (Amadeus, Sabre);

  • Contacting airlines;

  • Constant communication and cooperation with other departments in the company.

Our requirements

  • Fluent Czech or Slovak;

  • English language skills at a communicative level;

  • Openness to learning new technologies.

Optional

  • Interest in the travel industry.

What we offer

  • Hybrid work system (after a training period of at least 3 days of work from the office per month);

  • Stationary training at the office for 6-8 weeks, conducted by internal trainers covering customer service techniques and systems;

  • Development opportunities (participation in trainings, time-to-learn);

  • Buddy care;

  • Monthly amount of credits, which can be allocated to an eSky wallet for purchasing airline tickets and other products on our website, or to a cafeteria system (Multisport card, cinema tickets, discounts and store credit to different shops eg. Allegro, Decathlon);

  • Opportunity to take advantage of group life insurance;

  • Private medical care (Luxmed);

  • Free parking for employees working from the office in Katowice.

Benefits

  • private medical care

  • corporate products and services at discounted prices

  • integration events

  • parking space for employees

  • karta Multisport

  • kafeteria MyBenefit

  • budżet na prywatne podróże

  • hybrydowy system pracy