Customer Service Specialist with Czech or Slovak- Specjalista ds. Obsługi Klienta
Farnell element14About the company
KrakówKraków, Lesser Poland
- Valid for 8 daysuntil: 16 May 2021
- Remote recruitment
- contract of employment
- specialist (Mid / Regular)
Our fantastic team of customer service are enthusiastic, results driven individuals with a positive attitude towards helping provide our customers with a first class service every time!
With training provided, you too can be part of a team that prides themselves on the products and exceptional service they offer.
This is a fast-paced environment where as a people person wanting to deliver for the customer you can take ownership of the call and make a difference.
Don’t worry, you don't need to know anything about electronics! Your customer service skills and ability to cross sell, up-sell and passion for learning is all we need, and we will teach you the rest!
Previous experience in a Contact Centre / Business Centre and / or face to face customer service
Excellent telephone manners and being able to connect with the customer to promote and offer solutions quickly
Communicative level of English and additionally one of the languages stated above
Knowledge of Computer – good working knowledge of Microsoft packages and ability to learn quickly
Able to remain calm and diplomatic at all times
Passionate about learning new things is key!
What we offer
Sport card and private medical care
Office in high class building
Professional initial and development trainings
Fresh fruits everyday
At Farnell our people are our best asset! They are our differentiator and we have made a commitment to put people at the heart of our organisation. Our talent management strategy is a fundamental step in us doing that whilst supporting the organisation to deliver its strategic commitments.
From your introduction to our business and right through your career with Farnell, you will have opportunities to develop. Every leader within our business is encouraged to spend time coaching and developing their teams, creating individual development plans and giving regular feedback, to support you in achieving your potential.
Please click on the link to Apply, your CV will be reviewed within 7 days and if successful in the shortlisting process, we will contact you directly.