Oferta pracy
Klikając w przycisk „Aplikuj”, „Aplikuj teraz” lub w inny sposób wysyłając zgłoszenie rekrutacyjne do Webhelp Poland Sp. z o.o. z siedzibą w: Taneczna 30, 02-829 Warszawa (Pracodawca - administrator danych), zgadzasz się na przetwarzanie przez Pracodawcę Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu. W każdym czasie możesz cofnąć zgodę kontaktując się z nami pod adresem e-mail: [email protected]
Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz 
Oferta z szybkim aplikowaniem 
co to?
Na oferty z aktywnym „Aplikuj szybko” zaaplikujesz jednym kliknięciem. Korzystają one z danych używanych przez Ciebie przy ostatnim aplikowaniu. Jeśli jeszcze tego nie robiłaś/eś, nie przejmuj się. Za pierwszym razem trafisz na pełny formularz aplikowania.

Customer Service Specialist with Czech

Webhelp Poland Sp. z o.o.

  • Pomeranian

    Pomeranian
  • valid for 25 days
    until: 12 Jun 2022
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • Immediate employment
  • remote recruitment

Your responsibilities

  • communicating effectively with customers via phone, email, chat and social media

  • responsible for ensuring call resolution promptly, while maintaining the highest level of quality support in every customer interaction

  • provide prompt, reliable, and accurate information to customers

  • recognize and adjust support approach to accommodate all levels of customer’s experience

  • escalate issues to the appropriate department

  • day-to-day communication with the team

Our requirements

  • preferably previous experience in a similar role

  • excellent customer service skills

  • near Native or Native level of Czech

  • written and verbal fluency in English (B2)

  • strong written, verbal and organizational skills

  • able to work independently

  • excellent interpersonal and teamwork skills

  • strong multitasking skills

  • ability to negotiate with customers on various solutions

  • ability to listen and identify root problems

What we offer

  • full-time position (employment contract)

  • good career prospects in a reputable company that rewards employees with commitment and passion

  • social benefits: sport card (Multisport), private medical care

  • a Monday to Friday schedule, shifts between 09:00 – 22:00

  • workplace: work from home

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • extra social benefits

  • holiday funds

  • sharing the costs of holidays for kids

Overview:

As a Customer Service Specialist with Czech language you will be responsible for providing professional support for clients, customers and partners.

If you are looking for a new challenge in an international environment,

please send us your updated CV in English.

Webhelp Poland Sp. z o.o.

People first. Numbers later.

We are a global community of more than 100,000 people who challenge what’s out there. Especially when it comes to outsourcing services. We delight clients with our energy, transparency, and emotional intelligence.

We have developed a strong culture of promotion from within because we want every Webhelper to feel valued and recognized. It’s alright with us if you’re just starting out and don’t know yet where you want to get. That’s how all great stories begin.

Technology is part of our DNA. And human thinking is part of our genome. That’s why when we put people first, everything comes alive!

We are currently looking for:

Customer Service Specialist with Czech

Scroll to the company’s profile