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Customer Service Specialist with Czech

  • Warszawa, podkarpackie
  • Specjalista
  • 2018-10-04

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HRK SSC/BPO specializes in recruiting specialists, managers and directors for shared services centers. By partnering with leading companies in the SSC/BPO sector, our Candidates may be presented the most attractive offers that are tailored to their qualifications and expectations.

    See what we can do for you: SSC/BPO team at HRK.

    For our Client, an international company specializing in distribution products in the field of electronics industrial, automation and mechanics, we are looking for a talented individual for the position of Customer Service Specialist with Czech.

    Customer Service Specialist with Czech

    Scope of the role: building long-term relationships with clients from the Czech market

     

    A person in this position will be responsible for:

    • Working with sales team, supporting creation and development of various solutions
    • Effective and timely supporting for clients' problems using: telephone, e-mail, Internet, live chat for processing orders, customer database management, handling any inquiries, complaints
    • Responding to incoming calls
    • Processing orders via telephone, fax, e-mail and letter
    • Carrying administrative activities
    • Providing high quality customer service

    Requirements:

    • Experience in direct or telephone customer service
    • Good command of English and fluent Czech (spoken and written)
    • Willingness to develop in the area of sales and international customer service
    • Computer skills (Microsoft applications, SAP knowledge is an advantage)
    • Excellent communication and interpersonal skills
    • Ability to work in a changing environment

    Our Client offers:

    • Stable employment in a global and dynamically growing company
    • A package of trainings tailored to the individual needs of the employee
    • The ability to use knowledge of foreign language on a daily basis at work
    • Experience with a range of clients and technology solutions
    • Attractive package of social benefits: medical care, multisport card, holiday benefit
    • Flexible working hour
    • Modern office with location close to subway
    • Free car park

    If you are interested in the above offer, please apply by clicking the Apply link, which is tantamount to giving the following consent:
    I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process and future recruitments under the article 6 paragraph 1 a) of GDPR (General Data Protection Regulation as of 27 April 2016). I acknowledge that HRK S.A. with the registered office in the Warsaw (00-095) is a Data Controller within the meaning of GDPR. I know that I have a right of access, right to rectification, right to erasure (right to be forgotten) or right to restriction of processing. I have also a right to withdraw my consent at any time by sending a appropriate request on: [email protected] My personal data will be processed by Data Controller until the end of all recruitments, unless I withdraw my consent earlier according to familiar procedure.