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Customer Service Specialist with Dutch

  • Kraków, małopolskie
  • Specjalista
  • 2018-06-25

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Customer Service Specialist with Dutch
    nr ref.: 6763

    Our client is the European market leader for e-logistics. The company connects manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Their platforms optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to their products.

    Kraków, małopolskie

    What do you need to have:

    • Fluency in Dutch and English
    • Good command of Polish min. B1
    • First experiences in customer service would be an advantage
    • Very good computer skills (MS Office Products, Internet)
    • Experience with ERP systems e.g. SAP will be an asset
    • Organizational skills and initiative
    • Fast technical comprehension
    • A high level of organizational skills, proactivity and reliability

    What will you do:

    • Answer customers’ inquiries about usage of company's logistics platform
    • Coordination of system implementations and project tasks
    • Provide training for key users and ensure the continuous support of the users of the systems
    • Creation of expense analysis for the desired customer requirements in collaboration with the development team
    • Establish and maintain customer relations
    • Implementation of various marketing and sales activities

    What do we offer:

    Life insurance
    Private healthcare
    • Opportunities to develop your career
    • Interesting and stable job in multinational company
    • Open and friendly organizational culture
    • Participation in local projects
    • No dress code