Oferta pracy

Customer service specialist with Dutch or Portuguese

Randstad Polska Sp. z o.o.

  • Wrocław

    Wrocław, Lower Silesia
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Recruitment for

Do you speak Dutch or Portuguese and English? Apply and become a customer service specialist for a major global leader of designer fashion and lifestyle accessories!

Your responsibilities

  • providing a premium brand experience and service to eCommerce customers

  • assisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mail

  • participating in product promotion campaigns

  • communicating key consumer feedback to Team Leaders within the Customer Experience Team

Employer requirements

  • advanced English + Dutch/Potuguese skills (B2 level or above)

  • high school diploma or equivalent

  • customer service experience (retail, shared services background preferred)

  • good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the Internet

Optional

  • SAP/ERP knowledge would be an advantage, but not essential

What employer offers

  • 100% remote work

  • attractive salary (6500 pln gross per month Dutch; Portuguese 5500 pln gross)

  • system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)

  • multi-lingual working environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of tickets to the movies, theater

Randstad Polska Sp. z o.o.

Agencja zatrudnienia – nr wpisu 47

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