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Oferta pracy

Customer service specialist with Dutch or Portuguese

Randstad Polska Sp. z o.o.About the company

Wrocław
Wrocław, Lower Silesia
offer expired 2 years ago
contract of employment
full-time
specialist (Mid / Regular)
home office work
remote recruitment

Recruitment for

Do you speak Dutch or Portuguese and English? Apply and become a customer service specialist for a major global leader of designer fashion and lifestyle accessories!

Your responsibilities

providing a premium brand experience and service to eCommerce customers
assisting customers with purchasing products, order enquiries and after sales enquiries via phone, chat and e-mail
participating in product promotion campaigns
communicating key consumer feedback to Team Leaders within the Customer Experience Team

Employer requirements

advanced English + Dutch/Potuguese skills (B2 level or above)
high school diploma or equivalent
customer service experience (retail, shared services background preferred)
good knowledge of the Microsoft Office tools (Outlook, etc.), Social Media and the Internet

Optional

SAP/ERP knowledge would be an advantage, but not essential

What employer offers

100% remote work
attractive salary (6500 pln gross per month Dutch; Portuguese 5500 pln gross)
system of flexible benefits (including, e.g. medical package, MultiSport card, cinema tickets, online shops, local partners)
multi-lingual working environment